AGENDA ITEM REPORT
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A PRESENTATION BY ETC INSTITUTE, PROVIDING AN ANALYSIS OF COCONUT CREEK’S EMPLOYEE SURVEY RESULTS.
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BACKGROUND:
In February 2025, the City of Coconut Creek issued a competitive Request For Qualifications (RFQ), seeking a qualified vendor to conduct an anonymous employee survey and to provide a summary report comparing results to the City’s 2023 in-house survey, with benchmarking data. Twenty (20) vendors responded, and ETC Institute, Inc., a nationally-recognized surveying firm, was selected as the most responsive. The City entered into a consultant agreement in April, and the survey was distributed to all employees in May. Ryan Murray, Assistant Director of Community Research at ETC Institute, will present the results.